SHIPPING POLICY: Domestic shipping for jewelry is sent by First Class bubble mailer (your items are protected in a jewelry box!). I am not responsible for any delays after item has shipped. If your item has been marked "delivered" but has not arrived, please file a 'lost package' claim with your Post Office. Often times, missing packages are with a neighbor, or still at the local office. If this has not resolved the issue within a few days, please contact me and I will do what I can to help you recover your package.

RETURN POLICY: I do not accept returns due to hygienic reasons, but there are of course, a few exceptions: -Broken Upon Delivery: All items delivered broken by no fault of the buyer may be eligible for a full refund, in which I will ask for photographs of the packaging and item/s in order to issue you a refund if we cannot resolve a way to repair the item. -Custom orders: Custom orders may not be returned, unless buyer receives broken (See Broken Upon Delivery)

FAQ's:

1. Metal Allergies: Any metal may cause a reaction; I do pride myself on using the most hypoallergenic metals I can (Copper, Sterling and 14K Gold), however some people may still have a reaction. In order to prevent a reaction on a budget, you may use a product like SkinGuard to coat the metal. If you wish to have any of the metals that would give you a reaction (mainly Copper) switched to a different metal, please send me a message. I can easily swap Copper earwires for Sterling Silver or Sterling for Gold at a small upcharge. I can also recreate most rings, bracelets, necklaces and earrings in Sterling Silver or Gold for an additional charge. To re/make an item with different metals, this would be considered a custom order and will require a deposit.

2. Patina and Tarnish: Sterling Silver and Copper will naturally patina/tarnish over time and with extended wear. Bathing with your jewelry will cause it to patina/tarnish faster, and constant wear will also increase how quickly your items patina/tarnish. Depending on the stones used in each piece, you may use a regular jewelry cleaning solution (meant specifically for Sterling Silver, or just a general cleaner for Copper), but it is advised that a regular cleaning cloth or a soft-bristled toothbrush and a little bit of mild soap be used over the cleaning solutions to protect the stones in your piece.

3. General Metal Jewelry Care: Never wear your pieces while swimming, bathing, cleaning or while doing activities. The chemicals in certain bath and body products, cleaning agents as well as chlorine will eat away and cause damage to your metals and stones. Wearing your jewelry to be will cause your earwires to bend out of shape, wires to catch on blankets, and can break necklace chains.

4. Pearl Jewelry Care: Pearls must be cleaned only with a pearl-specific cleaning solution, or gently cleaned with a soft-bristled brush and mild soaps. Do not store your pearls in a loose jewelry box unless they are in a protective pouch or their own box inside of your jewelry case.

5. Polymer Clay Jewelry Care: I do not seal my Polymer Clay pieces. While the curing process does make Polymer Clay become plasticine, it is still susceptible to damage from cleaning solutions, bath and body products and chlorine.

6. Hemp Jewelry Care: Hemp is a natural fiber. Wearing this material while swimming, bathing and sleeping will cause the fibers to break down much faster and cause breakage.

**If you have more specific questions about the care of a certain item, please send me a message.